Showing posts with label vancouver. Show all posts
Showing posts with label vancouver. Show all posts

Thursday, April 15, 2010

Vancouver (BC) Community Voice Mail Launches

We're very pleased to announce that Community Voice Mail is in Canada! We are proud to welcome Lu’ma Native Housing Society, our newest host agency in Vancouver, British Columbia. In just 60 days, Vancouver, BC CVM Manager Jamie Foster has recruited 25 providers of housing, employment, health care and social services in the Downtown Eastside neighborhood. They're in the process now of distributing numbers to their clients who need them, and clients are already checking their messages (we love it when the first calls start coming in for a new site). Listen to Jamie talk about why CVM Vancouver is such a source of community pride, and how it will help people who are homeless and the agencies that serve them.

From Lu’ma Native Housing Society, here's a brief overview of the project:
"The roll-out for this program started in February, 2010 when 25 service providers of housing, employment, healthcare and social services in and around the Downtown Eastside began receiving their banks of 20 DID (direct-inward-dial) local phone numbers. These numbers are then given to clients by the case workers who help them—fortifying these relationships and helping identify client goals."

"Enrollment is easy! The client and case worker sit down together and the client calls their new, local phone number. The client goes through enrollment, recording their own outgoing greeting and setting a new password. The client then walks out the door with a useful tool for self-direction. No longer will they have to rely on message boards and other people to manage their communication."

"Lu’ma Native Housing Society proudly brings this to the Vancouver “Community of Caring” for free. Cisco Systems, Vancouver Foundation, Coast Capital Savings and British Columbia Transmission Corporation are this year’s funders. If your organization helps people who are homeless and/or phoneless and you’d like to get onboard when the next 500 phone numbers are added, CVM project manager Jaime Foster would like to hear from you!"
Full contact information for Vancouver Community Voice Mail is here. All the other CVM locations are here. Want to bring CVM to your community? Here's how.

Tuesday, March 9, 2010

Homeless Coalition Meeting in Vancouver (WA)

Anna from the CVM national office will be attending the Clark County (WA) Coalition of Service Providers for the Homeless meeting on Wednesday, March 10 in Vancouver, WA. This coalition meets monthly to report on current work being done by the partner agencies for the homeless, and Community Voice Mail is being highlighted this month as an available program. This coalition is managed by the Council for the Homeless, which is working to end homelessness in Clark County. The Council for the Homeless hosts Community Voice Mail for the city of Vancouver and Clark County – providing free voice mail services to 800 people each year by distributing the program through 42 partner social service agencies.

Tuesday, November 10, 2009

New CVM Blogs: Arizona, Twin Cities and Vancouver (WA)

Three more CVM programs have started blogs, to provide information to clients who use Community Voice Mail, the agencies they're working with, and the community in which they all live. Here's a rundown of the new sites:
  • Arizona Community Voice Mail blog: The Arizona CVM program is hosted by Community Information & Referral in Phoenix, and the blog is maintained by Juan Mendez, the new CVM Manager there. Arizona CVM serves more than 1,500 clients each year.
  • Twin Cities Community Voice Mail blog: The Twin Cities CVM program offers voice mail services statewide, and is the largest program in the country, providing voice mail boxes and broadcast messaging to nearly 5,000 clients.
  • Vancouver (WA) Community Voice Mail blog: CVM Vancouver is hosted by the Council for the Homeless in Vancouver, Washington. CVM Vancouver serves more than 800 clients each year.
Why does CVM blog? Well, we've found that nationally, 59% of our clients have an email address, and look for information (and entertainment) on the web like everyone else. Case managers and others serving people in poverty also use the blogs to provide information to their own clients, especially those who don't have a CVM number. Finally, the material posted on CVM blogs generally mirrors the information our clients receive via broadcast voice messages, so the blog becomes a permanent repository of that information in case our clients lose the voice mail ("Now where did I write that down?").

Happy reading!